Tools Engineer

Job Listing No: 9740000

Tools Engineer

Dencom – Quezon, Bukidnon – Bachelor’s degree in computer science, computer engineering, or equivalent technical discipline and practice 3+ years of practice in technical support, ideally hosting in the Cloud, and on premise, or similar one in-depth knowledge of Infrastructure, ideally Amazon Web Services, and/or at least one of the following – Linux, Solaris, Wintel, and Storage & backup technologies Strong verbal and written communication and presentation expertise with both technical and non-technical audiences including management and cross functional groups. Good knowledge of monitoring tools and technologies Practical practice with cloud technologies broad and demonstrable practice of Incident and Problem Management, with an knowledge of other ITIL processes, applied across multi-platform technologies Must be willing to work on shifting and night shift schedule Excellent diagnostic and triage expertise, use and maintenance of runbooks Broad knowledge of networking technologies Knowledge of Enterpr… – Permanent – Full-time

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