Windows Server Support – Pasay City

Job Listing No: 9740000

Windows Server Support – Pasay City

Pasay City, Metro Manila – Pasay City Permanent 2 to 5 years experience Bachelor’s Degree POSITION SUMMARY: This is a 24×7 L2 Support Windows position. This is a really busy area that not only works on shoreside (Local Main office in Miami) requests but also provides support to all our ships and international offices. ESSENTIAL DUTIES AND RESPONSIBILITIES: On Call /Duty phone 24×7 Level 1 and Level 2 Incident Management (meet SLA to address all requests and escalate 5% as needed to Level III Support) . (Implement SRM requests to add memory, processors, storage, etc.) Creating and Managing share level and network level permissions via security groups Deployment of security patches on servers and Trouble-Shooting related issues Support, operates and maintains computer systems. Decommission servers System Monitor – Monitor alerts and act upon alert that need action VSphere support – Cloning, drive increase, V motion, and troubleshooting Security Compliance – Monitor group access to assure request has… – Permanent – Full-time

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