Workforce Analyst

Job Listing No: 9740000

Workforce Analyst

TeleDevelopment – Philippines – Workforce Analyst Date Posted 3/28/2016 Status A Job Type Full-Time Regular Position Id EB-3349108199 Job Description Analyzing historical data and creating short-term forecast to be used in generating agent schedules Generating efficient work schedules for the agents while balancing Service level goals, personal preferences and labor rules. The work schedules are done using Blue Pumpkin software and Aspect EWFM. Leave Management Generating official reports on attendance, productivity, etc. ADVANCED KNOWLEDGE in FORECASTING and SCHEDULING At least 2 years College Education Has intermediate to advanced MS Excel skills Has good command of both oral and written English Has excellent negotiation skills Has excellent analytical skills Has high work standards and has keen attention to details Can work and deliver requirements under pressure Has OUTSTANDING attendance record DESIRABLE QUALIFICATIONS Knowledge in Avaya and skill-based routing Can create simple macro pro… – Permanent – Full-time

Apply for this job.




Similar Jobs For "Workforce Analyst"



 Jobs by Indeed job search

Workforce Management Analyst I

Company: iQor
Location: Davao City
Proactively monitors service levels, efficiency and execute plans that will improve service deficiencies as they relate to volume, average handle time or… To apply for this job vacancy in iQor you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 1 day ago

National Gender and Communication, Education and Public Awareness (CEPA) Specialist

Company: ActiveUnited Nations Development Programme (UNDP)
Location: Philippines
The National Gender and CEPA Specialist and CAP Programme Analyst will work under the guidance of the National Lead and will report to the CAP Programme Analyst… To apply for this job vacancy in ActiveUnited Nations Development Programme (UNDP) you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 1 day ago

National Policy and Capacity Development Specialist

Company: ActiveUnited Nations Development Programme (UNDP)
Location: Philippines
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. The National Policy and Capacity Development Specialist will… To apply for this job vacancy in ActiveUnited Nations Development Programme (UNDP) you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 1 day ago

Software Technical Analyst

Company: John Clements Consultants Inc
Location: Philippines
Assists with resolution of issues surfaced by support analysts. The role will develop, implement, and maintain automation/robots (digital workforce assets) with… To apply for this job vacancy in John Clements Consultants Inc you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 1 day ago

Senior Finance Analyst

Company: Vestas
Location: Pasay
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. Finance > Group Finance > Production Business Unit… To apply for this job vacancy in Vestas you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 1 day ago






Note: This job listing with titled "Workforce Analyst" was indexed from different job portals. This job might be expired or closed for accepting CV's so we suggest to browse it from the new jobs menu of this site. Our website is an open community website for assisting job seeker so if you found some broken links or error in our site don't hesitate to contact us to fix the issue. Thank you for using our free services.


Get updated on daily job vacancies!

Be updated by pressing the Facebook Like or G+1 button bellow.